FACT may directly collect Personal Information such as, but not limited to, your name, email address, address, birthday, contact details, nationality, income details, residency, social media details, and other information when you are registering, applying, or entering information on our website. If you purchase FACT services, we collect information such as, but not limited to, your billing and credit card information to complete the purchase transaction. This constitutes information you affirmatively give to us yourself.
FACT may also automatically collect aggregate and anonymous demographic information (which is not unique to you) from multiple users without personally identifying individuals, such as age, gender, and geographic region to improve our understanding of customer needs. We may also automatically collect information about your computer hardware and software from the browser you access the FACT website and services on. This information can include, but is not limited to, your IP address, browser type, domain names, access times, page(s) accessed, cookies, and geographic location. This information is used to analyze trends, track your navigation of the site, maintain the quality of the service, and to provide general statistics regarding use of the website.
Involved third parties such as, but not limited to, sales, marketing, legal, IT, mail carriers, and hosting providers may also collect your information in connection with your use of FACT website and services unless a user refuses to consent to the disclosure of information to third parties. You are responsible for any personal data of third parties obtained, published or shared through this Application and confirm that you have the third party's consent to provide the data to FACT.
FACT will use the information we collect from you (details of how information is collected stated above) to deliver the services you have requested.
FACT may use your personal information to provide customer support, guidance, and to process and complete payments or transactions. We may use your information to personalize your user experience and to allow us to deliver the type of content and product offerings in which you are most interested. This includes, but is not limited to, periodic emails regarding your order or other products and services, following up with you after correspondences (live chat, email, phone inquiries), communications that may contain commercial messages (including newsletters, marketing or promotional materials, special offers, and more). By using FACT website and services, you consent to the receipt of all such communications.
FACT may share your personal information and data with trusted partners and third-party providers for services that include, but are not limited to, operating FACT website, service, or trips; process transactions and support your activities on the website, service, or trip; send you email, postal mail, arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to FACT, and they are required to maintain the confidentiality of your information. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We also do not include or offer third-party products or services on our website.
FACT may share anonymous (non-personal) and aggregated information on occasion, such as by publishing a report or providing information to our business partners on trends in the usage and demographics of users of the FACT website and services.
FACT may disclose your personal information and data, without asking for your consent, if required to do so by law of in the belief that such action is necessary to: (a) comply with applicable law, investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our terms and conditions; (b) cooperate with regulatory authorities or law enforcement, to establish, exercise or defend our legal rights or defend against legal claims; (c) protect and defend the rights or property of FACT or its affiliates, and each of their respective investors, directors, officers, employees, agents, and suppliers; and, (d) act under exigent circumstances to protect the personal safety of users of FACT, or the public.
Protecting Your Information
FACT secures your personal information behind secured networks from unauthorized access, use, or disclosure. It is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) technology.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. We also implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Security Precaution: FACT uses commercially reasonable physical, electronic and procedural safeguards to protect your personal information against loss or unauthorized access, use, modification or deletion but no security program can be guaranteed to be 100% secure. As a result, FACT cannot guarantee the security of any information obtained or processed by FACT or its service providers, and you use the FACT website and service at your own risk.
FACT website may use "cookies". Cookies are small files that are placed on your hard disk by your web browser (if you allow it) that enables the site's or service provider's systems to recognize your browser and remember certain information. Their purpose is to tell a web server that you are returning to a specific page, allowing it to simplify the process of recording your personal information as it retrieves your previously provided data. While most web browsers automatically accept cookies, you have the ability to modify your settings and decline cookies—though doing so would impact your ability to fully experience the FACT website features.
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users: Read more here
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
COPPA (Children Online Privacy Protection Act)
If at any time you would like to unsubscribe from receiving future emails, you can email us at firstname.lastname@example.org and we will promptly remove you from ALL correspondence.
Changes to this Statement
Effective as of 12 October, 2018